1. Introduction

These Terms of Use (“Terms”) govern your use of the website https://hornbillhills.com/ (“Website”) operated by Hornbill Hills (“we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Contact details:

2. Eligibility and Account

To use this Website and place orders, you must be at least 18 years old or accessing under the supervision of a legal guardian. You are responsible for maintaining the confidentiality of your account details and all activities under your account.

3. Information We Collect

When you use the Website or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Collection and use of this data are described in our Privacy Policy, which forms part of these Terms.

4. Products, Prices, and Availability

All products listed on the Website, along with their descriptions, images, and prices, are subject to change at any time without prior notice. We reserve the right to modify, discontinue, or limit the quantities of any product.

We strive for accuracy, but errors in pricing, stock, or content may occur. In case of an error, we reserve the right to cancel or refuse any order affected by such error, with a refund if payment has already been made.

5. Orders and Payment

By placing an order, you are making an offer to purchase products under these Terms. We may accept or reject your order at our discretion, including for reasons such as product unavailability, incorrect pricing, or suspected fraud.

Payments are processed securely through Razorpay, a third‑party payment gateway. You may be required to provide your payment details directly to Razorpay, which is responsible for securely handling and processing that information. We do not store your full card or bank details on our servers.

You agree to provide current, complete, and accurate purchase and account information for all orders made via the Website.

6. Shipping, Delivery, and Risk

Shipping charges, delivery timelines, and serviceable locations will be displayed during checkout or in relevant sections of the Website. Delivery times are estimates and may vary due to factors beyond our control.

Risk of loss or damage to the products passes to you upon delivery to the shipping address provided.

7. Cancellations, Returns, and Refunds

Our cancellation, return, and refund policies are specified in the relevant section of the Website. By placing an order, you agree to these policies. We reserve the right to refuse returns or refunds that do not comply with the applicable policy.

8. Use of the Website

You agree not to:

  • Use the Website for any unlawful, fraudulent, or abusive purpose.
  • Interfere with or disrupt the Website, servers, or networks.
  • Copy, modify, distribute, or exploit any part of the Website or its content without our prior written consent.

We may suspend or terminate your access if we believe you have violated these Terms or applicable law.

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, product descriptions, and software, is owned by or licensed to us and is protected by applicable intellectual property laws. You are granted a limited, non‑exclusive, non‑transferable license to access and use the Website for personal, non‑commercial shopping purposes only.

The Website may contain links to third‑party websites or services, including Razorpay for payments. These are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or terms of such third parties. Your use of third‑party services is at your own risk and subject to their terms.

11. Limitation of Liability

To the maximum extent permitted by law, Hornbill Hills and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, products purchased, or these Terms, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to the Website or products shall not exceed the amount you paid for the product giving rise to the claim.

12. Disclaimer of Warranties

The Website and all products and services made available through it are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non‑infringement, except to the extent such disclaimers are not permitted under applicable law.

13. Indemnity

You agree to indemnify, defend, and hold harmless Hornbill Hills, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Website or products;
  • Your breach of these Terms; or
  • Your violation of any law or third‑party rights.

14. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information (including name, email, phone number, address, and billing address). By using the Website, you consent to the processing of your data as described therein.

15. Changes to These Terms

We may update or modify these Terms at any time. Updated Terms will be posted on this page with a revised “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in our operating jurisdiction in India.

17. Contact Us

For any questions regarding these Terms, you can contact us at:

Effective Date: 26 November 2025